Multiple Industry Honors Reinforce CSG/Netcracker Leadership in Customer Journey Orchestration and AI Innovation

The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use.CSG® andNetcracker Technologytoday announced that CSG has been named a Leader inThe Forrester Wave™: Customer Journey Orchestration Platforms, Q3 2026, with the highest possible scores in 19 of 23 Forrester Wave™ criteria.CSG Xponent, a best-in-class customer engagement platform, helps brands land timelier...
Anglais

VasionⓇ Enhances Global Partner Program to Accelerate AI-Powered Automation

Vasion Ⓡ , the Intelligent Print Automation platform trusted by more than 14,000 organizations worldwide, today unveiled a comprehensive refresh of its Global Partner Program. The program delivers the resources partners expect from Vasion: always-on incentives, structured onboarding, elevated enablement, and a rebuilt portal experience, all engineered to help partners scale, compete, and deliver...
Anglais

Just 4.7% of Financial Institutions Continuously Update Their Compliance Monitoring and Controls as Risk Changes, New Research Finds

SymphonyAI, a global leader in vertical AI product platforms, andAML Intelligence, the leading source of news and insight for the financial crime compliance community, today released theFinCrime Frontier 2026–27 Report, finding that most financial institutions still rely on periodic review cycles to manage financial crime risk, even as the threats...
Anglais