FoodChain ID and IDFL today announced a strategic worldwide partnership that unites leading expertise to strengthen transparency from farm to finished product in the textile industry. The collaboration combines FoodChain ID’s agricultural certifications with IDFL’s textile certifications and testing, offering brands a seamless pathway to verify regenerative agricultural practices alongside textile chain-of-custody, social accountability, chemical compliance, environmental performance and animal...
CSG® (NASDAQ: CSGS) today released its 2026 State of the Customer Experience Report, which finds consumers in an era of total digital saturation, bombarded with brand communications in every channel, all day, every day. The research indicates that in 2026, clarity will be the most crucial driver of customer trust and loyalty. CSG’s global survey of 1,200 digital citizens found that consumers are struggling to identify which brand messages are important—and which interactions they can trust. ...